Returns & Exchanges
At Eades Wallpaper & Fabrics, we want you to be completely satisfied with your home decor project, which is why we offer a 30-day return window for most unopened rolls and fabric bolts. Please note that custom-cut orders and samples are considered final sale and cannot be returned.
Return Process
- 1.Verify Eligibility
Ensure your items are in their original packaging, uncut, and were purchased within the last 30 days to qualify for a refund.
- 2.Request an RMA
Contact our customer service team with your order number to receive a Return Merchandise Authorization (RMA) number and the correct warehouse return address.
- 3.Pack and Ship
Carefully package your items to prevent damage during transit and clearly mark the RMA number on the outside of the shipping box.
- 4.Receive Refund
Once our warehouse inspects the returned goods, we will issue a refund to your original payment method, minus any applicable restocking fees.